ChefSpAIce Support

We're here to help you get the most out of your AI-powered kitchen companion.

Contact Us

Have a question, feedback, or need assistance? Our support team is ready to help.

Email Support

support@chefspaice.com

Frequently Asked Questions

How do I add items to my inventory?

You can add items in several ways: tap the + button to manually add items, use the barcode scanner to scan packaged foods, or take a photo of your food and let our AI identify it automatically. Each method will guide you through entering the item details including quantity, storage location, and expiration date.

How does the AI recipe generator work?

Our AI analyzes the ingredients in your inventory and generates personalized recipes that use what you already have. It considers your dietary preferences, available kitchen equipment, and can prioritize items that are expiring soon. Simply go to the Recipes tab and tap 'Generate Recipe' to get started.

Why am I getting expiration notifications?

ChefSpAIce sends you notifications when food items are approaching their expiration date, helping you use them before they go bad. You can customize when you receive these alerts (1-7 days before expiration) or disable them entirely in Settings > Notifications.

How do I scan barcodes?

From the main inventory screen, tap the + button and select 'Scan Barcode'. Point your camera at the product's barcode and hold steady. The app will automatically detect the barcode and look up the product information. Make sure you've granted camera permissions when prompted.

Can I use the app offline?

Yes! ChefSpAIce stores your inventory data locally on your device, so you can view and manage your items without an internet connection. However, features that require AI (like recipe generation and the kitchen assistant) need an internet connection to work. Your changes will sync automatically when you're back online.

How do I cancel my subscription?

You can manage or cancel your subscription in your device Settings. Open the Settings app, tap your name (Apple Account) at the top, tap Subscriptions, then select ChefSpAIce. You'll continue to have access until the end of your current billing period.

How do I delete my account?

To delete your account and all associated data, go to Profile > Settings > scroll to the bottom and tap "Delete Account". You'll be asked to confirm this action. Once deleted, your data cannot be recovered.

Troubleshooting

Barcode not scanning

Make sure you have good lighting and hold your phone steady. If a product isn't found, you can manually enter the item details. Some regional or store-brand products may not be in our database.

Camera permissions issues

Go to your device Settings > ChefSpAIce > Permissions and enable Camera access. On iOS, you may need to restart the app after granting permissions.

Data not syncing

Ensure you have an active internet connection. Try pulling down to refresh on the main screen. If issues persist, go to Profile > Settings > Sync and tap 'Force Sync'.

Recipes not generating

Recipe generation requires an internet connection and at least 3 items in your inventory. Check your connection and make sure you have ingredients added to your pantry.

App Information

Version: 1.0.0

Developer: ChefSpAIce

Website: chefspaice.com

Privacy Policy: View Privacy Policy

Terms of Service: View Terms of Service